SHIPPING LIMITATIONS
I cannot ship to:
European Union (ALL)*
United Kingdom*
Countries that USPS has suspended service to: current list
*Due to a combination of VAT laws, packaging regulations, and GPSR requirements, UK and EU shipping is permanently restricted unless laws change, unfortunately.
GENERAL SHIPPING INFO
All packages are sent out with USPS tracking.
Please allow up to 14 days for your order to be marked as shipped.
Estimated delivery times:
USA: 3-10 days
Canada: 1–3 weeks
All other international: 1-3 months
Please allow extra time for packages to arrive outside of their estimated timeframe! I do not control the Post Office and shipping delays.
INTERNATIONAL BUYERS: Import duties, taxes and charges are not included in the item price or shipping charges. These charges are the buyer's responsibility. Please check with your country's customs office to determine what these additional costs will be prior to bidding/buying. These charges are normally collected by the delivering freight (shipping) company or when you pick the item up – do not confuse them for additional shipping charges. I do not mark merchandise values below value or mark items as "gifts" - US and International government regulations prohibit such behavior.
CURRENCY
All prices are in USD. Paypal and Stripe payments are accepted.
WHAT DO I DO IF I'M PURCHASING A GIFT FOR SOMEONE ELSE?
If you'd like to ship it directly to the gift recipient, enter their address as the shipping address. Billing address and details are separate, and I do not include receipts in packages.
CAN I GET A REFUND?
All sales are final - there are no returns or exchanges after checkout, with the exception of damaged or incorrect items.
WHAT IF MY PACKAGE WAS STOLEN OR LOST IN THE MAIL?
I do not offer refunds for lost or stolen packages as I have no control over what happens after I drop off your package at the Post Office. Please keep shipping delays in mind if packages do not arrive within their estimated timeframe.
WHAT IF MY ORDER IS MISSING SOMETHING OR WAS DAMAGED IN TRANSIT?
If you have received your package and there are missing/damaged items, please email me within one week of receipt with your order number and photos of the damaged product (if applicable) at [email protected].
WILL YOU RESTOCK X ITEM?
Products can take anywhere from several weeks to months to restock based on when I can reorder, shipping times, etc. I typically post info about restocks on social media.
OTHER QUESTIONS?
Contact me here or email [email protected].